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GameProd Store – Terms of Service

Last updated: November 3, 2025

1. Introduction

Welcome to GameProd Store. By using our website or purchasing from us, you agree to be bound by these Terms of Service (“Terms”). These Terms govern your use of our website, products, and services.

2. Definitions

Buyer: The individual or company purchasing goods from GameProd Store.
Seller: GameProd Store, its assignees, and successors.
Goods: Products sold by the Seller as described on our website and order confirmation.
Contract: The agreement between the Seller and the Buyer for the purchase of Goods.

3. Order Acceptance

Orders are accepted only in accordance with these Terms.
A contract is formed once the Buyer receives a written confirmation from GameProd Store.
Quotes expire 30 days from issue unless explicitly agreed otherwise in writing.

4. Prices and Payment

Prices are as listed at the time of dispatch and exclude applicable VAT unless stated.
GameProd Store reserves the right to update prices for changes in raw materials, labor, or other factors.
Payment terms: full payment via approved payment methods. Overdue payments may incur interest at 8% + Bank of England base rate per day, minimum £5.

5. Delivery

Delivery dates are estimated. GameProd Store is not liable for delays outside reasonable control.
Buyer must provide accurate shipping details. Incorrect or incomplete addresses may incur additional shipping fees.
Risk passes to Buyer upon delivery; ownership remains with Seller until full payment is received.
Certain items may be available for pre-order. Pre-order availability and estimated dispatch dates will be communicated at the time of purchase.

6. Returns, Shortages, and Damages

Returns are accepted in accordance with our Refund Policy.

All claims for damage, defect, or shortages must be submitted within the timeframe specified in the Refund Policy.
GameProd Store is not responsible for shipping costs or losses caused by improper handling by the buyer.

7. Warranty

GameProd Store warrants that Goods will be free from defects in workmanship and materials at delivery.
Liability is limited to the purchase price of defective Goods.
Seller is not liable for indirect or consequential losses except for death or personal injury caused by our negligence.

8. Intellectual Property

Buyer indemnifies Seller for claims arising from products made to Buyer’s specifications that infringe third-party IP rights.

9. Cancellation

Orders can be canceled only with written consent from GameProd Store and may be subject to fees to cover costs incurred.
Custom orders or pre-orders are non-cancellable unless otherwise agreed.

10. Force Majeure

GameProd Store is not liable for delays or failures caused by events beyond reasonable control, including natural disasters, strikes, or shipping disruptions.

11. Termination

Seller may terminate contracts if the Buyer becomes insolvent, breaches any term, or fails to make payment.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be resolved in courts of England and Wales.

13. Contact Information

For questions regarding these Terms:

GameProd Store
29 Dixon Rd, Birmingham, B10 0BP, United Kingdom
Email: info@gameprod.store
Phone: +44 7455 900916

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